FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you factory?

Yes, we are factory, but not just a factory, as we have sales team, own designers, own showroom, can help buyers to decide which products are their best choice, and all your inquiry will be replied within 24 hours.

Could you send me your entire catalogue and price list?

As we have more than thousands of items, even 1 item have different sizes and packages, it is really too hard for us to send you our entire catalogue and price list for you. Please inform me the items, size and package you interested in, so we can offer you the price list you want for your reference.

Could you send me some samples?

We can offer free samples for your evaluation, but he sample delivery charge should you pay.

Could you make my own designs?

Yes, we can, ply show your designs to our salesman first.

What’s your Delivery Time?

Generally the delivery time is 15 days- 30 days. We will make the delivery as soon as possible with the guaranteed quality.

What is the convenient way to pay?

L/C, T/T, PayPal, Western Union and Escrow are accepted, and if you have a better idea, please feel free to share with us.

Which mode of transport would be better?

Generally we advise to make delivery by sea which is cheap and safe. Also we respect your views of other transportations as well.

Can we use our own shipping agent?

Yes, you can. We had cooperated with many forwarders. If you need, we can recommend some forwarders to you.

How to control the quality?

We have our own QC department, our QC will inspect all goods before packing and during packing.

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